Disconnected systems, messy reporting, too much manual work? I help organizations improve the technology they have and build practical solutions when something better is needed.
Sometimes the answer is better configuration. Sometimes it’s a clearer process, a reliable dashboard, or something purpose-built for your team.
Implement, integrate, and improve HRIS, payroll, workforce management, and the data flowing between them.
Explore solutionsBring clarity to hiring, headcount, workforce planning, and operational decisions.
Explore solutionsFrom recruiting platforms and employee hubs to approvals, automation, and training.
Explore solutions
I'm Jordan, the founder and your main point of contact. I bring people operations leadership and hands-on systems, analytics and automation experience to the same conversation.
From a custom recruiting tool to an enterprise HR rollout, I partner with HR, Payroll, Finance, IT, operations and executive teams to find what isn’t working and deliver a practical fix.
Plan, implement, integrate and improve enterprise HR systems. From configuration, security and data mapping through integration testing, payroll and timekeeping connections, rollout support and post-launch fixes.
Bring HR, recruiting and payroll data together in reporting leaders can trust. Get the definitions right first, then build dashboards for headcount, hiring, turnover and workforce planning.
Build recruiting workflows from the ground up: requisitions, approvals, candidate pipelines, applicant tracking and hiring-team handoffs. Use the tools you have, or create what’s missing.
Create useful digital spaces for employees, managers and HR: SharePoint intranets, onboarding resources, searchable knowledge, communications, and ERG community hubs.
Build internal systems for requests, approvals, projects and reminders. Replace manual handoffs with clearer ownership and status across HR, Payroll, Finance and operations.
Help people use what you’ve built. Create LMS courses, role-based training, manager guides, communications and rollout support, then improve the experience using feedback.
Need help with something between these categories? Start with a specific problem and a useful measure of success. We can scope an assessment, defined build, rollout or ongoing fractional support with clear deliverables.
Let's talkI'm comfortable working across enterprise HR platforms and the everyday tools teams already use. A good solution starts with understanding what's in place.
UKG Pro & Ready, Kronos / UKG WFM, ADP, Workday and connected HR systems
Google BigQuery, Microsoft Power BI, IBM Cognos, Excel and connected workforce data
Microsoft 365, SharePoint, Teams, Asana, Salesforce, Slack, and learning platforms
Platform references describe experience, not software-vendor partnerships. Scope depends on the system and the project.
I design more than reports and forms. I’ve built recruiting systems, team workflows, employee resource hubs, training programs, and the connected tools that help organizations run better.
Six examples, six different kinds of builds. Explore six sample builds using fictional data, not actual client deliverables or copies of employer systems.
FICTIONAL SAMPLE DATAA purpose-built candidate pipeline with requisition visibility, hiring-team ownership, and consistent handoffs.
A practical SharePoint-style destination with different views for new hires, managers, and HR.
Find first-week steps, policies, training, and who to contact.
See the next steps you own and the resources your team needs.
Track requests, communications, and what still needs attention.
A reporting view that combines headcount, staffing, hiring, and planning inputs into clear leadership information.
A simple picture of the validations and handoffs that help HRIS, payroll, and Finance stay aligned.
A tailored workspace that tracks ownership, status, deadlines, and decisions across teams.
Communication plans, role-based resources, and coordinated launch support brought into one place.
Interactive samples use fictional information. They show what can be built, not client screenshots or measured project results. Relevant professional experience can be discussed privately when confidentiality allows.
I've always enjoyed figuring out how things work and finding ways to make them better.
My career began in recruiting and people operations, then grew into technology, analytics and business transformation. I've led teams supporting more than 1,500 employees across 18 schools, helped improve payroll and onboarding, and worked on enterprise HR systems serving approximately 10,000 employees across North America.
I enjoy the strategy, but I also love building things. I've developed recruiting systems, reporting, integrations, workflows, learning resources and digital employee tools. Today, my work continues to connect people analytics, technology and operations. The best part is seeing something make the work easier.
That's why I started People Process Labs: to bring both the big-picture thinking and the hands-on work to organizations that need it.
PHR (HRCI) · IBM Enterprise Design Thinking Practitioner · Google Data Analytics Professional Certificate
UKG Payroll Administration · UKG System Management · UKG Reporting · Workday Basic Series · Certified in Technical Recruitment (DevSkiller)
You don't need a perfect scope to start. Tell me what's getting in the way.